Effective Date: 14th May 2023
1.1 Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit the website, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on the website. Users may be asked for their name, email address, mailing address, phone number, and payment details. We will collect only personal identification information from Users if they voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities.
1.2 Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with the website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about users’ means of connection to the website, such as the operating system and the Internet service providers utilised, among other similar information.
Web Browser Cookies
How We Use Collected Information
3.1 Personal Information
We collect and use users’ personal information for the following purposes:
To improve customer service: Your information helps us respond to customer service requests, and support needs more efficiently.
To personalise user experience: We may use information in the aggregate to understand how our users use the services and resources provided on the website.
To process transactions: We may only use the information users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send users information and updates about their orders. It may also be used to respond to their inquiries, questions, and other requests. If users opt into our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
3.2 Non-Personal Information
We may use non-personal information for the abovementioned purposes and other legitimate business purposes.
How We Protect Your Information
4.1 Data Security
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the website.
4.2 Sharing Your Personal Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the above purposes.
5.1 External Services
The website may use the following external services, which may collect and process user data according to their respective privacy policies:
Cloudflare Turnstile is a privacy-preserving alternative to CAPTCHAs. It uses various techniques to determine whether a visitor is real, without requiring them to solve a puzzle or provide personal information.
- The IP address of the visitor
- The browser type and version
- The operating system
- The referring URL
- The time and date of the request
- The action and cData parameters, which are used for analytics and do not contain any personally identifiable information (PII)
Cloudflare states that this data is only used to provide and improve Turnstile and is not shared with third parties.
The company collects only a limited amount of data and does not share it with third parties. Users have several rights concerning their data, which are clearly explained in the policy.
Here are some additional details about the privacy impact of using Turnstile:
No personal information is required. When you use Turnstile, you do not need to provide personal information, such as your name, email address, or phone number. This means your privacy is protected, and you cannot be tracked or targeted by advertisers.
Google reCAPTCHA v3:
Google reCAPTCHA V3 collects limited data about your browser and device, such as your IP address, browser type, and operating system. It also collects information about your interaction with the reCAPTCHA widget, such as how long you spent on the page and whether you clicked on any of the elements.
How is the data used? reCAPTCHA V3 uses the data it collects to determine whether you are a real user or a bot. This information is not used to track or target you with advertising.
Who has access to the data? The data collected by reCAPTCHA V3 is stored by Google. Google may share this data with third-party companies that help it provide and improve reCAPTCHA V3.
What are your privacy rights? You have the right to access the data that Google collects about you. You also have the right to request that Google delete your data.
No personal information is required. reCAPTCHA V3 does not require you to provide personal information, such as your name, email address, or phone number. This means your privacy is protected, and you cannot be tracked or targeted by advertisers.
Google Analytics collects various data about website visitors, including their IP address, browser type, operating system, referring URL, and the pages they visit. Google Analytics also collects information about how visitors interact with the website, such as the time spent on each page and the links they click.
Google Analytics uses the data it collects to track website traffic and to provide insights into how visitors interact with the website. This information can be used to improve the website’s design and content and measure marketing campaign effectiveness.
Google stores the data collected by Google Analytics. Google may share this data with third-party companies that help it provide and improve Google Analytics.
You have the right to access the data that Google collects about you. You also have the right to request that Google delete your data.
Here are some additional details about the privacy impact of using Google Analytics:
IP addresses are anonymised. Google Analytics anonymises IP addresses by removing the last few digits. This means that Google cannot track your browsing activity.
Opt-out. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from collecting data about your visits to websites.
Overall, Google Analytics is a privacy-friendly way to track website traffic. Google takes steps to protect your privacy, and you have the right to opt-out of tracking.
5.2 Links to Other Websites
Users may find content on the website that links to third-party websites. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from the website. Browsing and interaction on any other website, including websites with a link to the website, are subject to that website’s terms and policies.
Compliance with Laws
6.1 Legal Obligations
We will not sell, trade, or release your personal information to any external party unless required by law, such as in response to a valid court order, subpoena, or government regulation.
7.1 Updates and Revisions
Your Acceptance of These Terms
9.1 Questions or Concerns
Ostra Distillers Pty Ltd
27-29 Moore Street
Robinvale VIC 3549
Phone: +613 5026 1414